Service Description

Phase Three We will review the Triangle Team Leadership Model, a performance management system which asks the members to establish and meet objectives that make them and their department the “best in their field”. This process and challenge is better received after all team members have participated in the Achievement Motivation Program together. We will define a mentor and discuss the importance of a mentor having effective counseling and coaching skills. We will cover the three areas of being a helpful counselor. • Attending skills • Listening skills • Responding skills and three areas of being a helpful coach or mentor • Task Expert Process- Identifying tasks where report says I am expert & tasks where I need coaching and mentoring. • Confrontation- Not doing what you said you would do • Positive reinforcement- doing a great job in completing task The books we will use include The Route 5 Career Pathway Plan and Sharpening My Helping and Performance Facilitation Skills. Managers cannot manage a group of individuals meeting together. It is the One-On-One sessions that can motivate individuals to complete specific tasks to meet individual career goals and department objectives. It is also the best way to solve personal issues & team cohesive problems.

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